I’ve run into this problem before and it serves are reminder of how anal Google can be at times. Internet at my home as gone down (BT line problem) as a result I have no email as everything was coming into an Exchange box in my attic. I’ve now decided to shift my email over to Google.
The Google Apps for Business (http://www.google.com/apps/intl/en/business/index.html) is an excellent bit of software, it really is. The migration wizard (step by step guide) explained things and provide further information if needed. I’d say within about 5 minutes I was up and running, now this may have been where I went astray. Google only allows a username to be created once (and it ignores . [full stops], so forenamesurname and forename.surname are the same) Having signed in at admin and created 2 new (additional users) I started to look at how much this would cost, a reasonable £2.75 per user per month (if signing up for 12 months [£33]) however Google wants me to pay for 3 accounts! Administrator and my 2 users, so I promptly set about deleting myself and trying to rename the admin, however as I’d already created a user (even though I deleted) I am now unable to sign in with forename.surname@domain, very annoying. What solution do Google offer to this? Adding forename.surname as a nickname (alias) to the admin account, this is just stupid. I tried it and also fiddled around with the reply-to address, but it still always shows as admin@domain
The only possible saving grace in this is that I think the username may become available again after 5 days... it still seems farcical that I only made the username 5 minutes ago but I now have to wait 5 days in order to reclaim it (very annoying considering I own the domain name)